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Privacy Policy

Effective date: 23 September 2026
Last updated: 23 September 2026

Aces Academy respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how Aces Academy, a programme of Aces Digital (“Aces Academy,” “Aces Digital,” “we,” “us” or “our”), collects, uses, shares, stores and protects personal information when you:

  • Visit https://academy.acesdigital.tech;

  • Create a student account;

  • Enrol in a course;

  • Make a payment;

  • Submit a contact or registration form;

  • Attend a live class;

  • Join a mentorship programme;

  • Communicate with us through email, telephone, WhatsApp or social media; or

  • Otherwise use our services.

We process personal information in accordance with applicable data-protection laws, including the Nigeria Data Protection Act 2023.

1. Who is responsible for your information?

Aces Academy, a programme of Aces Digital, is responsible for determining how and why personal information covered by this Privacy Policy is processed.

Our contact details are:

Aces Academy — A programme of Aces Digital
Ibadan, Oyo State, Nigeria
Email: academy@acesdigital.tech
WhatsApp: +234 810 269 8990
Website: https://academy.acesdigital.tech

2. Personal information we collect

Depending on how you interact with us, we may collect the following categories of information.

Identity information

  • First and last name;

  • Username;

  • Profile photograph;

  • Age or age range where necessary; and

  • Other account-identification information.

Contact information

  • Email address;

  • Telephone or WhatsApp number;

  • Country, state or city; and

  • Communication preferences.

Account and learning information

  • Student account details;

  • Enrolled courses;

  • Lesson progress;

  • Quiz, assignment and project information;

  • Course completion status;

  • Certificates;

  • Class attendance;

  • Support requests; and

  • Comments or participation in learning communities.

Transaction information

  • Course purchased;

  • Amount paid;

  • Payment status;

  • Order number;

  • Transaction reference;

  • Billing information; and

  • Refund or cancellation records.

We do not normally store complete debit-card or credit-card numbers. Payments are processed by independent payment providers.

Communication information

  • Contact-form submissions;

  • Emails;

  • WhatsApp messages;

  • Support conversations;

  • Survey responses;

  • Testimonials;

  • Reviews; and

  • Other messages sent to us.

Technical and usage information

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Approximate location derived from an IP address;

  • Pages visited;

  • Login times;

  • Referring website;

  • Course activity;

  • Cookie identifiers;

  • Error reports; and

  • Security logs.

Live-class information

Where a live class or mentorship session is recorded, we may collect:

  • Your display name;

  • Profile image;

  • Voice;

  • Video;

  • Chat messages; and

  • Questions or contributions made during the session.

We will provide reasonable notice where a session is being recorded.

3. How we collect information

We may collect information:

  • Directly from you;

  • When you create an account;

  • When you enrol or make a payment;

  • When you complete a form;

  • When you contact support;

  • Through cookies and similar technologies;

  • From instructors or authorized team members;

  • From payment processors;

  • From our hosting, analytics and learning-management providers;

  • From Google services you expressly connect to our platform; and

  • From publicly available sources where lawful.

4. How we use personal information

We may use your information to:

  • Create and manage your account;

  • Process course enrolments and payments;

  • Provide lessons, recordings and downloadable resources;

  • Track course participation and progress;

  • Provide certificates;

  • Schedule classes or mentoring sessions;

  • Provide customer and technical support;

  • Respond to enquiries;

  • Send service-related notices;

  • Process refunds;

  • Prevent account sharing, fraud and abuse;

  • Maintain the security of our website;

  • Diagnose technical problems;

  • Improve our courses and website;

  • Understand how learners use our services;

  • Obtain feedback;

  • Send marketing communications where permitted;

  • Comply with legal and regulatory obligations; and

  • Establish, exercise or defend legal claims.

We will not use personal information for a purpose that is materially incompatible with the purpose for which it was collected unless permitted by law or we obtain appropriate consent.

5. Lawful bases for processing

Depending on the situation, we process personal information on one or more of the following bases:

Contract

Processing may be necessary to create your account, enrol you in a course, provide paid services, process payments or deliver learning materials.

Consent

We may rely on consent for optional marketing, certain cookies, testimonials, photographs, recordings or integrations requiring permission.

You may withdraw consent at any time. Withdrawal will not invalidate processing that lawfully occurred before consent was withdrawn.

Legal obligation

We may process information to comply with tax, accounting, consumer-protection, data-protection or other legal requirements.

Legitimate interests

We may process information where reasonably necessary to:

  • Secure our platform;

  • Prevent fraud;

  • Improve our services;

  • Keep appropriate records;

  • Understand learner engagement; or

  • Communicate with existing learners about related services.

We will consider your rights and interests before relying on legitimate interests.

Vital interests or public interest

In limited circumstances, we may process information where necessary to protect someone’s vital interests or perform a task recognized by applicable law.

6. Payments

Payments may be processed by third-party payment providers such as Paystack or another provider displayed at checkout.

The payment provider may collect:

  • Name;

  • Contact details;

  • Payment-card details;

  • Bank or transaction information;

  • Device information; and

  • Fraud-prevention information.

Payment providers process information under their own privacy notices and security procedures. We generally receive transaction confirmation, payment status and a payment reference rather than complete card information.

7. Google and connected services

Where you choose to connect a Google account or use a Google-supported feature, we may request access to limited information or functionality necessary to provide the selected service.

Depending on the feature, this may include:

  • Basic Google account information;

  • Google Calendar access for scheduling;

  • Google Meet information;

  • Google Classroom access; or

  • Related permissions clearly displayed during authorization.

We will use Google information only to provide or support the feature you requested. We do not sell Google user data.

You can revoke connected-app access through your Google Account settings. Revoking access may prevent the related Aces Academy feature from working.

Our use and transfer of information received from Google APIs will comply with applicable Google API Services User Data requirements.

8. Cookies and similar technologies

Our website may use cookies, pixels, local storage and similar technologies.

These technologies may be used to:

  • Keep you signed in;

  • Remember preferences;

  • Maintain cart and checkout sessions;

  • Secure the website;

  • Measure website traffic;

  • Understand course engagement;

  • Diagnose errors; and

  • Support relevant marketing where permitted.

Cookies may be:

  • Essential cookies: necessary for login, security, checkout and basic website operation;

  • Preference cookies: remember settings and choices;

  • Analytics cookies: help us understand how visitors use the website; and

  • Marketing cookies: support advertising or campaign measurement where consent is required.

You can control cookies through your browser settings and, where available, our cookie-consent tool. Blocking essential cookies may prevent parts of the website from working properly.

9. Marketing communications

We may send you course announcements, educational content, promotions or related updates where:

  • You have consented;

  • You are an existing learner and applicable law permits the communication; or

  • Another lawful basis applies.

You can unsubscribe by:

  • Clicking the unsubscribe link in an email;

  • Replying with an opt-out request;

  • Contacting academy@acesdigital.tech; or

  • Updating available communication settings.

Opting out of marketing will not stop necessary service messages relating to your account, enrolment, payment, security or course access.

10. How we share information

We do not sell or rent personal information.

We may share limited information with trusted service providers that help us operate our services, including:

  • Website and hosting providers;

  • Learning-management providers;

  • Payment processors;

  • Email and customer-communication providers;

  • Video-conferencing and live-class platforms;

  • Calendar and classroom providers;

  • Analytics providers;

  • Security and fraud-prevention providers;

  • Professional advisers; and

  • Technical contractors.

These providers should process information only for authorized purposes and subject to appropriate confidentiality, security or contractual obligations.

We may also disclose information:

  • With your consent;

  • To comply with law or a lawful request;

  • To protect learners, staff or the public;

  • To investigate fraud or security incidents;

  • To enforce our Terms of Service;

  • In connection with a merger, restructuring or transfer of the business; or

  • To establish, exercise or defend legal claims.

11. International transfers

Some service providers may store or process information outside Nigeria.

Where personal information is transferred internationally, we will take reasonable steps required by applicable law to ensure that it receives appropriate protection. These measures may include contractual safeguards, adequacy assessments, consent where appropriate or another legally recognized transfer mechanism.

12. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • The duration of your account;

  • The course-access period;

  • Legal and accounting requirements;

  • Payment and transaction records;

  • Security and fraud-prevention needs;

  • Ongoing disputes;

  • Support history; and

  • Your request for deletion.

We may retain:

  • Account and course records while your account remains active;

  • Transaction records for the legally required accounting or tax period;

  • Support correspondence for a reasonable resolution and recordkeeping period;

  • Marketing information until you unsubscribe or object; and

  • Security logs for a limited period necessary to investigate misuse.

When information is no longer required, we will delete, anonymize or securely isolate it, subject to legal obligations.

13. Information security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

Measures may include:

  • Access controls;

  • Strong passwords;

  • Encrypted connections;

  • Software and plugin updates;

  • Backups;

  • Security monitoring;

  • Restricted staff access;

  • Service-provider assessments; and

  • Incident-response procedures.

No online platform or transmission method is completely secure. You are responsible for keeping your account password confidential and notifying us if you suspect unauthorized access.

Where a personal-data breach creates a legally reportable risk, we will notify the Nigeria Data Protection Commission and affected individuals as required by law.

14. Your rights

Subject to applicable law and relevant exceptions, you may have the right to:

  • Be informed about how your information is used;

  • Request access to your personal information;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of information;

  • Restrict certain processing;

  • Object to certain processing;

  • Withdraw consent;

  • Request data portability;

  • Object to direct marketing;

  • Receive information about automated decision-making; and

  • Submit a complaint to the Nigeria Data Protection Commission.

To exercise a right, email academy@acesdigital.tech with the subject line “Privacy Request.”

We may request reasonable information to verify your identity before completing the request. We will respond within the period required by applicable law.

Some requests may be limited where we need to retain information for legal obligations, legitimate claims, security, transactions or another lawful reason.

15. Children’s privacy

Our services are not knowingly directed at children under 13.

Learners under 18 should use the services only with permission from a parent or legal guardian.

Where parental or guardian consent is legally required, we may request reasonable information to verify that authorization.

If you believe a child has provided personal information without appropriate permission, contact us at academy@acesdigital.tech so that we can investigate and take appropriate action.

16. Live-class recordings

We may record certain live classes, workshops or mentoring sessions to provide replays and educational resources.

Where a session will be recorded, we will provide notice through the class invitation, platform or instructor.

If you do not want your image or voice included, you may be able to:

  • Keep your camera turned off;

  • Keep your microphone muted;

  • Submit questions through an alternative channel; or

  • Contact us before the session.

Recordings may be made available to authorized learners. Learners must not copy, download, publish or redistribute recordings unless we expressly permit it.

17. Testimonials and learner projects

We will seek appropriate permission before publicly using an identifiable learner’s:

  • Name;

  • Photograph;

  • Testimonial;

  • Voice or video;

  • Website or project; or

  • Course outcome.

You may withdraw permission for future use by contacting us. Withdrawal may not require us to recall materials already lawfully printed or distributed, but we will take reasonable steps regarding future digital use.

18. Third-party links and embedded content

Our website may contain links, videos, maps, social-media widgets or other content provided by third parties.

These third parties may collect information under their own privacy policies. We do not control their privacy practices and encourage you to review their policies before providing information.

19. Automated decision-making

We do not currently use solely automated decision-making that produces legal or similarly significant effects on learners.

If this changes, we will provide appropriate information and safeguards as required by law.

20. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.

The current version will be published on this page with an updated revision date. Where a change materially affects your rights or how we use information, we may also notify you by email, through your account or by another reasonable method.

21. Complaints

If you have a concern about how we handle personal information, please contact us first:

Email: academy@acesdigital.tech
WhatsApp: +234 810 269 8990

We will investigate and try to resolve the concern.

You may also submit a complaint to the Nigeria Data Protection Commission through its official communication or complaint channels.

22. Contact us

For privacy questions or requests, contact:

Aces Academy — A programme of Aces Digital
Ibadan, Oyo State, Nigeria
Email: academy@acesdigital.tech
WhatsApp: +234 810 269 8990
Website: https://academy.acesdigital.tech